Advocacy Process

Open Arms Advocacy wants to help. We can assist by:

  • Helping you to navigate what can be a complicated healthcare system during a stressful time
  • Working with you to get answers and documentation, so you can get the care that you need
  • Acting as an independent party when you are speaking/meeting with healthcare professionals
  • Guiding you and your family through the process if you wish to make a patient complaint
  • Providing free, confidential and compassionate advice

The below information includes answers to our most frequently asked questions.

What kind of cases does Open Arms assist with?

We advocate for a wide array of patient issues from emergency room care, senior care, women’s health, mental health and acute care to medical fatalities. We help patients get a second opinion, find a physician, place a complaint or access medical documents. Open Arms also helps families of patients with guidance, support and resources to get the answers they require.