Our volunteers are critical for us to deliver our mission. We rely on volunteers to help in the governance of our board, advocating for patients and running our initiatives.

By volunteering with Open Arms, you’ll get to make a difference in the lives of patients and their families across the province.

Volunteers are the heart and soul of Open Arms Patient Advocacy Society!

Our volunteers have the opportunity to work in a variety of areas:

Join our Board of Directors

There are a variety of positions on the Board that manage and implement the OA’s mission. Our Board of Directors create significant impact by governing the long-term strategy of the organization.

Become an Advocate

Advocates work closely with individuals who are experiencing difficulties with their health care. It is very fulfilling to guide patients in times of need. We provide advocacy training to volunteers and support their efforts.

Volunteer at our Events

We hold fundraising events throughout the year. Event volunteers allow us to seamlessly host these events to meet our organization objectives.

Open Arms Patient Advocacy Society requires at least a one to two year commitment depending on the role. The amount of time you give is entirely dependent on your desire to make a difference; this may be a few hours a week, fortnight, or month! However, we expect all volunteers to be able to commit to a minimum of 5-10 hours per month to the Society.

Learn about the volunteer roles we’re looking for below, and apply using the form at the bottom of this page.

 

CURRENT OPENINGS

Advocate

Role and Responsibilities: Advocates are the heart and soul of Open Arms. The role of an advocate is to work with clients to achieve their desired goals, which will look different depending on the individual client’s needs. Advocates typically have at least 3 clients at a time, but the workload may vary depending on how many cases the organization receives each month. Advocates are also responsible for providing a written update to the Advocacy Chairs each month, prior to the monthly advocacy meeting.  

Some of the duties of an advocate may include: 

  • Guiding clients on how to obtain any necessary medical records, information, or documentation.
  • Providing resources and programs to clients to meet their goals. 
  • Attending medical appointments with the client (depending on scheduling; we understand this is a volunteer position!) 
  • Assisting the client in taking notes, drafting questions, or sending emails to healthcare professionals. 
  • Facilitating open and respectful communication between clients and their healthcare providers. 
  • Supporting the client in becoming their own advocate and having a voice. 
  • Charting all interactions in SharePoint between the advocate, client and healthcare professionals.  
  • Attending all training sessions and workshops to improve skills as an advocate.  

Vice Chair

Roles and Responsibilities: The Vice Chair of the Board will work with the Board Chair to support and sustain the work of Open Arms and provide governance leadership and strategic support. This position requires prior experience working with a Board and/or non-profit governance. Some of the key responsibilities include:   

  • Supporting the facilitation of board, committee, and other strategy meetings with the Board Chair. 
  • Overseeing Society affairs, including the annual budget, auditing and other financial reports, and ensuring all legal and fiduciary responsibilities are met. 
  • Assisting with strategic and succession planning, periodically consulting with board members on their roles, and helping board members assess their performance and strategize for the future.  
  • Supporting the recruitment of new directors and volunteers. 
  • Supervising the affairs of the Board and ensuring policies and procedures are in accordance with the Bylaws and Objectives of the society. 
  • Serving as a spokesperson for the Society, promoting our services and representing the organization to media, external groups, healthcare officials, and the community in a positive manner. 

 

Marketing Chair

Roles and Responsibilities: The Marketing Chair will work in collaboration with the Media Director, Outreach Director, and the Marketing & Outreach Team to promote the services of the Society, develop new strategies for outreach and promotion, and produce content for newsletters, blogs, and social media. Some of the key responsibilities include:  

  • Lead Marketing Committee meetings in collaboration with the Media and Outreach Directors. 
  • Manage marketing planning, implementation, and evaluation of marketing strategies to ensure they support the goals of the Society.  
  • Collaborate with the Marketing Committee to produce social media posts, blogs, and newsletters related to Alberta healthcare matters/news on a regular basis. 
  • Provide advice and maintenance concerning marketing options such as Facebook, website design using Wordpress, Twitter, Instagram etc. 
  • Liaise and network with internal and external contacts (Other Non-Profit groups, business associations, government agencies, news and other media) to ensure the marketing strategies for the Society are healthy and successful. 
  • Train and manage Marketing Committee volunteers and ensure volunteers possess the appropriate skills for the role. 
  • Determine and implement all marketing tools such as image, logo, banner, website, and communication materials.  
  • Stay up to date on current healthcare issues and matters surrounding patient care. 

 

Outreach Director

Roles and Responsibilities: The Outreach Director will work in collaboration with the Marketing Chairs, Outreach Director, and Marketing & Outreach Team to foster and maintain relationships with likeminded organizations and individuals. Some of the key responsibilities include:  

  • Attend Marketing & Outreach Committee meetings and collaborate/brainstorm new marketing and outreach initiatives to promote the Society. 
  • Develop and maintain relationships with likeminded organizations and individuals to increase the exposure of the Society AND create the potential for collaboration. 
  • Serve as a key contact/liaison between the Society and external organizations.  
  • Lead outreach initiatives such as booths at conferences or fairs in collaboration with the Board Chair and Marketing & Outreach volunteers.  
  • Stay up to date on current healthcare issues and matters surrounding patient care.  

 

Media Director

Roles and Responsibilities: The Media Director will work in collaboration with the Marketing Chairs, Outreach Director, and the Marketing & Outreach Team to promote the services of the Society through news outlets and other media. The ideal candidate will have experience with news reporting and media, or is willing to be trained to do so. Some of the key responsibilities include:  

  • Develop and implement media strategies that will be optimal for Open Arms in collaboration with the Marketing and Outreach Team. 
  • Develop and maintain relationships with news outlets across Alberta.  
  • Serve as a primary spokesperson for the Society in collaboration with the Board Chair.  
  • Work with clients and advocates to bring media attention to their case, if desired. 
  • Evaluate media efforts and determine measures of success.  
  • Collaborate with the Marketing Committee to produce social media posts, blogs, and newsletters related to Alberta healthcare matters/news on a regular basis. 
  • Stay up to date on current healthcare issues and matters surrounding patient care.  

 

Fundraising Director

Roles and Responsibilities:

  • Seek, plan, and initiate fundraising opportunities to support the Society in collaboration with the Board of Directors.  
  • Collaborate with the Board Chair and Treasurer to seek granting opportunities for the Society and assist in grant writing.  
  • Develop relationships with major donors, identify new potential major donors and nurture relationships. 
  • Manage volunteers for fundraising projects. 
  • Source information, statistics, and trends to aid in fundraising efforts. 

 

Marketing and Outreach Team Member

Roles and Responsibilities: The Marketing and Outreach team is responsible for promoting the services of the Society, developing new strategies for outreach and promotion, and producing content for newsletters, blogs, and social media. Some of the key responsibilities include:  

  • Attend Marketing Committee meetings and collaborate/brainstorm new marketing and outreach initiatives to promote the Society.  
  • Collaborate with the Marketing Committee to produce social media posts, blogs, and newsletters related to Alberta healthcare matters/news on a regular basis. 
  • Support the maintenance of marketing platforms such as Facebook, website design using Wordpress, Twitter, Instagram etc. 
  • Liaise and network with internal and external contacts (Other Non-Profit groups, business associations, government agencies, news and other media) to ensure the marketing strategies for the Society are healthy and successful. 
  • Determine and implement all marketing tools such as image, logo, banner, website, and communication materials.  

 


Volunteer Application Form

The ultimate expression of generosity is not in giving of what you have, but in giving of who you are.

― Johnnetta B. Cole

Thank You Open Arms Volunteers!

The Value of One, The Power of Many